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How good are you at taking things back?

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froogs
alec eiffel
lollyfin
TP
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How good are you at taking things back? Empty How good are you at taking things back?

Post  TP Fri Sep 23, 2011 3:23 am

Do you hate taking things back to shops?

How good are you? Do shy away/not bother or are you quite confident.

Talk here about taking things back to shops to exchange or get refunds.
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Post  TP Fri Sep 23, 2011 3:28 am

I do whats got to be done. I am fairly confident dont like doing it though especially for a refund.
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Post  lollyfin Fri Sep 23, 2011 3:59 am

I dont like doing it but bite the bullet and get it done especially if it was an expensive item
my biggest problem is losing receipts, i am bad for that
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Post  alec eiffel Fri Sep 23, 2011 4:09 am

I don't mind taking things back but taking things back and complaining are something Dan likes to do. He doesn't complain unnecessarily but if it's needed then off he goes.

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Post  froogs Fri Sep 23, 2011 4:19 am

I'm absolutely hopeless! I'm so shy and frightened about what people think of me that I just don't bother.

I wish I was more inclined to stand up for my rights though.
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Post  lollyfin Fri Sep 23, 2011 4:52 am

I think its something that happens and a switch flicks in your brain and you go nope im not putting up with this
My shop changing moment happened in a large national chemist chain store. I was buying huge bottles of shampoo and conditioner and also had photos i needed developed, the woman behind the counter knew about the cameras, she scanned the shampoo and conditioner and i picked them up so i could put the cameras down as there was no space and she turned to me in a really snotty voice and said "are you going to pay for that" my first response in my brain was to go oh no ive made a mess of things then a second later i got angry and told her where she could stick her shampoo and that i would take my cameras and business sewhere and who did she think she was talking to me like that
That was so out of character for me that my mum just stood there with her mouth open then when we got outside she said good for you there was no need for her to talk to you like that
oh i was proud of myself and now i wont accept really bad service or rubbish goods but i also make sure i tell people when i think they have done a good job or if i really like something
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Post  mesh Fri Sep 23, 2011 6:08 am


I lthink you are right Lollyfin, you go on and eventually you hit a point when you wont take anymore.

I once went on an how to be assertive course and the guy running the course asked me why I was there!!! as I didnt have any problems in saying NO.

I dont mind taking items back and am generally successful. But my OH is king on returns. He seems to get a better deal on items returned.. must be the gift of the gab.
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Post  TP Fri Sep 23, 2011 9:09 am

lollyfin wrote:I dont like doing it but bite the bullet and get it done especially if it was an expensive item
my biggest problem is losing receipts, i am bad for that

yes they always tell you to keep receipts how can you for everything you buy.
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Post  TP Fri Sep 23, 2011 11:12 pm

I recently bought a mouse for computer it just didnt work so i went back. I think they found it hard to believe it didnt work but it didnt. I said i woudlnt be here if it worked would I? Rolling Eyes What does it matter to them anyway they just send it back to their supplier.
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Post  flibsey Sat Sep 24, 2011 12:09 am

I am great at taking stuff back, which is wierd 'cos I am quite shy in most of my life.
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Post  Teresa Fri Sep 30, 2011 9:45 am

i always take things back, DH on the other hand hates and almost refuses to take things back! i just think its my hard earned money and if its not fit for purpose then its no use to me and a waste of my money.
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Post  TP Thu Nov 17, 2011 2:09 am

I took something back today. No receipt even
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Post  marciared Thu Nov 17, 2011 2:16 am

Worst time is just after Christmas. Shocked
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Post  TP Fri Nov 18, 2011 9:46 pm

They have a few days where they dont allow it.
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